BUSINESS MEMO

BUSINESS MEMO
COHASA- 00002

DATE: June, 2010



OF: Johanna Astúa Rendón

FOR: Alyke de Vries


SUBJECT: Etiquette

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Through this memo I would like to inform you on some aspects of the etiquette, such as:

Concept: The set of rules and customs that allows us to perform in different environments. Ceremonial and solemn act to be seen in the palaces and public places.

Among some relevant aspects that must be considered are:

• One must be timely. This is an aspect to be considered as central to the theme of the etiquette.

• You must use a low voice, well modulated.

• It is important to listen.

• You should always look into the eyes of interlocutor.

• Avoid talking excessively of your own interests.

• Avoid the excessive use of jokes.

Take into consideration the above aspects and you will obtain much satisfaction both personally and at work.